Services

GEZE Services

At GEZE, our goal is your long-term satisfaction, and we want our products to meet your needs in a reliable and trouble-free way. That’s why our emphasis is on comprehensive advice and services so highly – throughout the entire project cycle. You’ll find a list of many of our services below.

Online service contracts

Technician needed?

© Karin Fiedler / GEZE GmbH

GEZE offers you the option to commission projects easily and reliably online. Please complete the online order carefully. We’ll send you confirmation as soon as we receive it. If you don’t have any questions, the order will be forwarded to our service technicians to deal with.

If you have urgent inquiries outside of normal working hours, the GEZE service hotline is here to help: +65-684-613-38

Go to the online service order form

Looking for spare parts?

We stock a full range of original replacements parts, including for older systems. We offer competent consultancy and quickly available parts which we can get to you the next day if necessary.

Please contact us via phone +65-684-613-38 or e-mail:

Write an e-mail

If you do have a personal log-in, you can also order spare parts in our client portal:

Go to the GEZE client portal

Tools & aids

Tools and aids for planning and installing GEZE products

In addition to personal advice, we can support you with a variety of apps and tools, which you can use in your everyday work to plan, install, and maintain building management systems: for example in configuring the Powerturn, calculating the system design of windows, or planning and configuring a variety of doors. Our GEZE YouTube channel also provides lots of helpful videos on installing GEZE products.

Go to the GEZE tools and aids

Glossary

The GEZE glossary of technical terms explains key terms related to door, window and safety technology from “A” for activation devices to “V” for ventilation.

GO TO THE GLOSSARY

Information on our company, products and services

You will find extensive materials in our download area. Further product information is available from the GEZE customer portal. If you need additional information, please don’t hesitate to contact us personally.

Go to the GEZE download area

Contact

How can we help you?

Do you have questions or suggestions? There are lots of ways to contact us.

GO TO THE GEZE PORTAL

Contact

Technical Support +65-6846-1338 Hotline for Architects +65-6846-1338